100 Most Influential People in Healthcare – 2018
Chairman and CEO, Virginia Mason
Kaplan, CEO at Virginia Mason since 2000, has been working to spread best practices across the system. Training sessions have included patients and family members working side-by-side with clinicians. He supported expansion of the system's Patient Family Partners program, which pairs patients undergoing a surgery with others who have had a similar procedure. Virginia Mason received a top rating from the Leapfrog Group for the 12th straight year in 2017.