Although fostering a positive work environment has a measurable impact on patient safety, most hospitals haven't improved their organization's culture and operations, according to a new study.
Most hospitals fail to improve their workplaces, harming patient care
In providers that improved, favorable hospital ratings reported by patients increased 11%. There was an 8% boost for patients that would recommend the hospital. Percentages of nurses reporting excellent quality care and a favorable safety grade both increased at 15% clips.
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