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May 05, 2018 01:00 AM

Former hospital 'frequent flyer' offers advice to others on navigating the healthcare system

Modern Healthcare
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    Mayo Clinic
    Bilicic created the site as a service project.

    William Bilicic knows a lot about hospitals. Born with a congenital disorder of the large intestine and later developing a condition causing polyps in the lower intestine, Bilicic had more than 40 surgeries before he was 20.

    Based on his experiences as a hospital "frequent flyer," he created the Spot-Aid website to offer advice to other hospital patients.

    Bilicic's insider tips include what foods to eat after surgery. "The first thing that will happen when you can eat is the doctors will start with food such as Popsicles, soup, toast and ice cream. They like to start with these because they are easy to digest and will be easy on your body," he writes.

    Bilicic started building Spot-Aid—named after his stuffed dog, Spot—while in high school.

    "I realized that I would have benefited from having someone to talk to who had been through the same thing and been in the hospital, sometimes for months at a time," William said in a news story on Mayo's website.

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    • News
      • Current News
      • COVID-19
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      • Technology
      • Safety & Quality
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Digital Health
    • Insights
      • ACA 10 Years After
      • Best Practices
      • Special Reports
      • Innovations
    • Data/Lists
      • Rankings/Lists
      • Interactive Databases
      • Data Points
    • Op-Ed
      • Bold Moves
      • Breaking Bias
      • Commentaries
      • Letters
      • Vital Signs Blog
      • From the Editor
    • Awards
      • Nominate/Eligibility
      • 100 Most Influential People
      • 50 Most Influential Clinical Executives
      • Best Places to Work in Healthcare
      • Excellence in Governance
      • Health Care Hall of Fame
      • Healthcare Marketing Impact Awards
      • Top 25 Emerging Leaders
      • Top 25 Innovators
      • Diversity in Healthcare
        • - Luminaries
        • - Top 25 Diversity Leaders
        • - Leaders to Watch
      • Women in Healthcare
        • - Luminaries
        • - Top 25 Women Leaders
        • - Women to Watch
    • Events
      • Conferences
        • Transformation Summit
        • Women Leaders in Healthcare Conference
        • Social Determinants of Health Symposium
        • Leadership Symposium
      • Galas
        • Health Care Hall of Fame Gala
        • Top 25 Women Leaders Gala
        • Best Places to Work Awards Gala
        • Top 25 Diversity Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Supply Chain Revenue Cycle
        • - Hospital at Home
        • - Workplace of the Future
        • - Strategic Marketing
        • - Virtual Health
      • Webinars
      • Custom Media Event: ESG Summit
    • Listen
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