Skip to main content
Sister Publication Links
  • ESG: THE IMPLEMENTATION IMPERATIVE
Subscribe
  • Sign Up Free
  • Login
  • Subscribe
  • News
    • Current News
    • Providers
    • Insurance
    • Digital Health
    • Government
    • Finance
    • Technology
    • Safety & Quality
    • Transformation
    • People
    • Regional News
    • Digital Edition (Web Version)
    • Patients
    • Operations
    • Care Delivery
    • Payment
    • Midwest
    • Northeast
    • South
    • West
  • Unwell in America
  • Opinion
    • Bold Moves
    • Breaking Bias
    • Commentaries
    • Letters
    • Vital Signs Blog
    • From the Editor
  • Events & Awards
    • Awards
    • Conferences
    • Galas
    • Virtual Briefings
    • Webinars
    • Nominate/Eligibility
    • 100 Most Influential People
    • 50 Most Influential Clinical Executives
    • Best Places to Work in Healthcare
    • Excellence in Governance
    • Health Care Hall of Fame
    • Healthcare Marketing Impact Awards
    • Top 25 Emerging Leaders
    • Top 25 Innovators
    • Diversity in Healthcare
      • - Luminaries
      • - Top 25 Diversity Leaders
      • - Leaders to Watch
    • Women in Healthcare
      • - Luminaries
      • - Top 25 Women Leaders
      • - Women to Watch
    • Digital Health Transformation Summit
    • ESG: The Implementation Imperative Summit
    • Leadership Symposium
    • Social Determinants of Health Symposium
    • Women Leaders in Healthcare Conference
    • Best Places to Work Awards Gala
    • Health Care Hall of Fame Gala
    • Top 25 Diversity Leaders Gala
    • Top 25 Women Leaders Gala
    • - Hospital of the Future
    • - Value Based Care
    • - Hospital at Home
    • - Workplace of the Future
    • - Digital Health
    • - Future of Staffing
    • - Hospital of the Future (Fall)
  • Multimedia
    • Podcast - Beyond the Byline
    • Sponsored Podcast - Healthcare Insider
    • Video Series - The Check Up
    • Sponsored Video Series - One on One
  • Data Center
    • Data Center Home
    • Hospital Financials
    • Staffing & Compensation
    • Quality & Safety
    • Mergers & Acquisitions
    • Data Archive
    • Resource Guide: By the Numbers
    • Surveys
    • Data Points
  • MORE+
    • Contact Us
    • Advertise
    • Media Kit
    • Newsletters
    • Jobs
    • People on the Move
    • Reprints & Licensing
MENU
Breadcrumb
  1. Home
  2. Insurance
February 05, 2018 12:00 AM

Cleveland Clinic's co-branded product with Oscar Health has exceeded hopes

Lydia Coutré
  • Tweet
  • Share
  • Share
  • Email
  • More
    Reprints Print
    Bloomberg
    Mario Schlosser launched Oscar Health after struggling to understand healthcare choices during his wife's pregnancy.

    Cleveland Clinic and New York City-based Oscar Health's co-branded insurance product secured what they estimate to be a 15% share of the individual market in the 2018 open enrollment season, exceeding the partners' expectations.

    The more than 11,000 members who enrolled in the new "Cleveland Clinic | Oscar" health plan, which was offered both on and off the Affordable Care Act insurance exchanges, for 2018 was 30% to 40% greater than expected, said Kevin Sears, executive director of Cleveland Clinic Market & Network Services.

    "I think a big part of it is just how easy and simple Oscar is to understand and to use," Sears said. "I think the second part of it is the Cleveland Clinic brand. I think that people, particularly in Northeast Ohio, recognize that brand as a high-quality care brand and are excited to have access to the Cleveland Clinic network."

    The partners' early success is significant for several reasons. For one, it marks the Clinic's first heavy play in the insurance business after years of flirting with the idea. In recent years, provider-sponsored plans have struggled and few have reached profitability, but the Clinic sharing the risk 50/50 — a notable arrangement in of itself — with Oscar should help blunt some of that risk. It's also a seismic shift in the individual insurance landscape locally given that the Clinic is no longer part of the network for Medical Mutual of Ohio's exchange offering. Nationally, the individual insurance market on the so-called Obamacare exchanges has been incredibly volatile with some major insurers — Anthem Blue Cross and Blue Shield, namely — pulling out altogether.

    Kevin Sears

    Adding to the intrigue is Oscar's profile is high in health care circles. A computer scientist by training, Oscar CEO and co-founder Mario Schlosser was inspired to launch Oscar after his wife's pregnancy, during which he struggled to understand his choices, their costs and how to get the information he needed to make decisions. Schlosser launched the company with Josh Kushner — the younger brother of Jared Kushner and brother-in-law of Ivanka Trump.

    In December, it was reported that nationally Oscar enrolled more than 250,000 individual products under the Affordable Care Act for 2018, putting its growth at 150% ahead of 2017's totals despite the Trump administration slashing the enrollment period. At the time, Oscar credited strategic ventures with the likes of the Clinic and Humana as part of that surge in business.

    Looking toward open enrollment for 2019, Sears said Oscar and the Clinic are "evaluating very carefully" any opportunities for expansion.

    Thorsten Wirkes, vice president of strategic operations at Oscar, said they should "certainly" see more growth next year.

    J.B. Silvers, a health care finance professor at Case Western Reserve University and former insurance executive, agrees, noting that the two will likely try to get more market penetration.

    "As a startup plan going from ground zero with no former enrollment at all, that's probably pretty good," said Silvers, about the partnership's early numbers.

    Silvers also said, "The scaling of it would be pretty easy to do. It wouldn't be hard to expand it to a larger population. The big issue that they're going to have to wrestle with is did they get a good, sort of adequate distribution of signups or did they get people that are lower health status, higher need?"

    The 50/50 shared upside/downside risk arrangement between Oscar and the Clinic is a unique partnership and a "fascinating experiment," Silvers said.

    The Clinic and Oscar have spent the past year working to integrate their data and backend systems. The new "Cleveland Clinic | Oscar" individual health plans offer a tech-driven product that strives to deliver an integrated, seamless health care experience.

    "We've been working tremendously closely with a broad range of stakeholders at the Clinic and really trying to make sure we integrate the key processes to make this an exceptional member experience," Wirkes said.

    So far, members are already engaging with the platform the two offer. One in three members have chosen a Clinic primary care physician through Oscar's online onboarding platform. And 70% of the members have created a health profile on Oscar's web app, which helps the Clinic care teams proactively help members manage their health, according to information from Oscar.

    "We have been very pleased to date with the way the Oscar platform enables us to understand who has enrolled, to be able to connect that information, to determine what kind of health care needs our Oscar members and patients may have and to be able to prepare early on to meet those needs," Sears said.

    Sears said he remains confident that narrow networks like this one will be the predominant network available in the individual market. The success of the joint product affirms the Clinic's strategy to focus on narrow network plans.

    "I think that trend will continue for the foreseeable future," he said. "And I think what it tells us is, for the right network, for a network that is adequate both in terms of geographic presence and access, and that is composed of high-quality providers, people are willing to choose narrow network products."

    "Clinic's co-branded product with Oscar Health has exceeded hopes" originally appeared in Crain's Cleveland Business.

    Letter
    to the
    Editor

    Send us a letter

    Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

    Recommended for You
    Clawbacks
    Insurance companies ramp up efforts to claw back money from providers
    Feds take aim at prior authorization
    Feds take aim at prior authorization
    Most Popular
    1
    More healthcare organizations at risk of credit default, Moody's says
    2
    Centene fills out senior executive team with new president, COO
    3
    SCAN, CareOregon plan to merge into the HealthRight Group
    4
    Blue Cross Blue Shield of Michigan unveils big push that lets physicians take on risk, reap rewards
    5
    Bright Health weighs reverse stock split as delisting looms
    Sponsored Content
    Daily Finance Newsletter: Sign up to receive daily news and data that has a direct impact on the business and financing of healthcare.
    Get Newsletters

    Sign up for enewsletters and alerts to receive breaking news and in-depth coverage of healthcare events and trends, as they happen, right to your inbox.

    Subscribe Today
    MH Magazine Cover

    MH magazine offers content that sheds light on healthcare leaders’ complex choices and touch points—from strategy, governance, leadership development and finance to operations, clinical care, and marketing.

    Subscribe
    Connect with Us
    • LinkedIn
    • Twitter
    • Facebook
    • RSS

    Our Mission

    Modern Healthcare empowers industry leaders to succeed by providing unbiased reporting of the news, insights, analysis and data.

    Contact Us

    (877) 812-1581

    Email us

     

    Resources
    • Contact Us
    • Advertise with Us
    • Ad Choices Ad Choices
    • Sitemap
    Editorial Dept
    • Submission Guidelines
    • Code of Ethics
    • Awards
    • About Us
    Legal
    • Terms and Conditions
    • Privacy Policy
    • Privacy Request
    Modern Healthcare
    Copyright © 1996-2023. Crain Communications, Inc. All Rights Reserved.
    • News
      • Current News
      • Providers
      • Insurance
      • Digital Health
      • Government
      • Finance
      • Technology
      • Safety & Quality
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Unwell in America
    • Opinion
      • Bold Moves
      • Breaking Bias
      • Commentaries
      • Letters
      • Vital Signs Blog
      • From the Editor
    • Events & Awards
      • Awards
        • Nominate/Eligibility
        • 100 Most Influential People
        • 50 Most Influential Clinical Executives
        • Best Places to Work in Healthcare
        • Excellence in Governance
        • Health Care Hall of Fame
        • Healthcare Marketing Impact Awards
        • Top 25 Emerging Leaders
        • Top 25 Innovators
        • Diversity in Healthcare
          • - Luminaries
          • - Top 25 Diversity Leaders
          • - Leaders to Watch
        • Women in Healthcare
          • - Luminaries
          • - Top 25 Women Leaders
          • - Women to Watch
      • Conferences
        • Digital Health Transformation Summit
        • ESG: The Implementation Imperative Summit
        • Leadership Symposium
        • Social Determinants of Health Symposium
        • Women Leaders in Healthcare Conference
      • Galas
        • Best Places to Work Awards Gala
        • Health Care Hall of Fame Gala
        • Top 25 Diversity Leaders Gala
        • Top 25 Women Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Hospital at Home
        • - Workplace of the Future
        • - Digital Health
        • - Future of Staffing
        • - Hospital of the Future (Fall)
      • Webinars
    • Multimedia
      • Podcast - Beyond the Byline
      • Sponsored Podcast - Healthcare Insider
      • Video Series - The Check Up
      • Sponsored Video Series - One on One
    • Data Center
      • Data Center Home
      • Hospital Financials
      • Staffing & Compensation
      • Quality & Safety
      • Mergers & Acquisitions
      • Data Archive
      • Resource Guide: By the Numbers
      • Surveys
      • Data Points
    • MORE+
      • Contact Us
      • Advertise
      • Media Kit
      • Newsletters
      • Jobs
      • People on the Move
      • Reprints & Licensing