Stinchfield said once it was determined that they were dealing with a measles outbreak, the hospital immediately activated its incident command system, which many facilities only use for large-scale disasters such as the Oct. 1 mass shooting in Las Vegas.
"It's a structure that really gives you clear authority, accountability and communication," Stinchfield said. "It just brings a lot of clarification to a very chaotic situation."
The emergency protocol designation allowed for the hospital and its 12 ambulatory clinics in the Twin Cities area to expedite the mobilization effort.
The hospital deployed its emergency management team to set up the emergency department for triage, and "pivot nurses" were stationed near hospital entrances to distribute face masks to all who entered. Visitors were required to keep their masks on until staff could verify their immunization status and that they were not infectious.
Stinchfield said the hospital resorted to such measures because of the highly contagious nature of measles, which will infect 90% of non-immunized individuals who are near an infected person.
Additional negative-pressure rooms, used to prevent cross-contamination between rooms, were created to accommodate the influx of infected patients being treated at the hospital. Information technology staffers set up phone banks that allowed nurses to alert the families of patients exposed to measles at the ED.
The immediate actions by Children's and other providers were credited with containing the spread of the outbreak, which ended by August with no fatalities. The disease can be life-threatening especially in young children.
But such efforts can be incredibly resource-intensive, according to Stinchfield, who estimated Children's spent $1.3 million in its response, which included just $280,000 in reimbursable expenses.
Though outbreaks each tend to play out differently—even if they involve the same disease—similarities can be drawn that can help hospitals standardize their approach and improve their response to such events.
"It's really important to standardize as much as possible what you're doing, especially if you're dealing with a large number of patients," said Dr. Jasjit Singh, a pediatric infectious disease specialist at Children's Hospital of Orange County in California. CHOC was one of several hospitals that received and treated children who were infected with measles at Disneyland in December 2014. The subsequent outbreak lasted until early April 2015 and resulted in 147 reported cases across seven states, Mexico and Canada.
Singh said having an outbreak plan and conducting drills are important, but an essential component to a successful response is for a hospital to adopt a policy that calls for patients to be immediately isolated upon any suspicion that they may have an infectious disease and not to wait for confirmation before going into action.
"I think sometimes there's a hesitation where a clinician may say they're not sure if this is measles and maybe they have to ask a couple of other people," Singh said. "You can always back down from your isolation, but if you haven't done it upfront and it does turn out to be measles, then you may have potentially exposed staff or other patients while you were waiting for that confirmation."