Improper payments include fraudulent claims, payments distributed to the wrong recipient or for the wrong amount, payments with insufficient documentation and issues where the recipient uses the funds improperly.
The CMS calculations include all claims incorrectly paid between July 1, 2015, and June 30, 2016. This is the first time since 2013 that the Medicare fee-for-service improper payment rate is below 10%, according to the agency.
The CMS estimates it doled out $36.2 billion in improper payments during the tracked period. The agency said a multifaceted strategy—including creating a more targeted claims auditing process that focuses on the highest-risk providers—helped bring the improper payment rate down.
The agency also increased education efforts to make sure providers knew how to file claims appropriately. The CMS found that insufficient documentation is the lead reason for improper claims.
CMS officials are pleased with the improper rate reductions and hopes the trend will continue downward.
"We still have work to do," Kimberly Brandt, principal deputy administrator for operations, said in a statement. "We remain committed to collaborating across CMS and with stakeholders to address potential vulnerabilities and continuing to strengthen our program integrity efforts, while minimizing burden for our partners."