Skip to main content
Subscribe
  • Sign Up Free
  • Login
  • Subscribe
  • News
    • Current News
    • Providers
    • Insurance
    • Government
    • Finance
    • Technology
    • Safety & Quality
    • Digital Health
    • Transformation
    • ESG
    • People
    • Regional News
    • Digital Edition (Web Version)
    • Patients
    • Operations
    • Care Delivery
    • Payment
    • Midwest
    • Northeast
    • South
    • West
  • Blogs
    • AI
    • Deals
    • Layoff Tracker
    • HIMSS 2023
  • Opinion
    • Breaking Bias
    • Commentaries
    • Letters
    • From the Editor
  • Events & Awards
    • Awards
    • Conferences
    • Galas
    • Virtual Briefings
    • Webinars
    • Nominate/Eligibility
    • 100 Most Influential People
    • 50 Most Influential Clinical Executives
    • Best Places to Work in Healthcare
    • Excellence in Governance
    • Health Care Hall of Fame
    • Healthcare Marketing Impact Awards
    • Top 25 Emerging Leaders
    • Top Innovators
    • Diversity in Healthcare
      • - Luminaries
      • - Top 25 Diversity Leaders
      • - Leaders to Watch
    • Women in Healthcare
      • - Luminaries
      • - Top 25 Women Leaders
      • - Women to Watch
    • Digital Health Transformation Summit
    • ESG: The Implementation Imperative Summit
    • Leadership Symposium
    • Social Determinants of Health Symposium
    • Women Leaders in Healthcare Conference
    • Best Places to Work Awards Gala
    • Health Care Hall of Fame Gala
    • Top 25 Diversity Leaders Gala
    • Top 25 Women Leaders Gala
    • - Hospital of the Future
    • - Value Based Care
    • - Hospital at Home
    • - Workplace of the Future
    • - AI and Digital Health
    • - Future of Staffing
    • - Hospital of the Future (Fall)
  • Multimedia
    • Podcast - Beyond the Byline
    • Sponsored Podcast - Healthcare Insider
    • Sponsored Video Series - One on One
    • Sponsored Video Series - Checking In with Dan Peres
  • Data & Insights
    • Data & Insights Home
    • Hospital Financials
    • Staffing & Compensation
    • Quality & Safety
    • Mergers & Acquisitions
    • Data Archive
    • Resource Guide: By the Numbers
    • Surveys
    • Data Points
  • Newsletters
  • MORE+
    • Contact Us
    • Advertise
    • Media Kit
    • Jobs
    • People on the Move
    • Reprints & Licensing
MENU
Breadcrumb
  1. Home
  2. Providers
Sponsored Content
This content was paid for by an advertiser and created in collaboration with Crain's Custom Content.
August 07, 2017 12:00 AM

An Engaged Patient is a Healthier Patient

  • Tweet
  • Share
  • Share
  • Email
  • More
    Reprints Print

    Doctor/patient relationships are stronger today than ever before. Patients take a more active part in their own healthcare, and providers are now required to engage more directly with patients as well as ancillary service providers including specialists, payers, pharmacies, laboratories and more. Advanced diagnostics, communications and data technologies are driving this enhanced exchange of information, making it more important than ever for healthcare IT professionals to take a strategic view of their networking infrastructure.

    Read the Q&A featuring Regan Yeldell, senior director of Enterprise Marketing Vertical Segments at Comcast Business, on what networks are crucial to connecting providers with patients, and improving patient outcomes.

    How can providers use technology to help patients become more engaged in their own healthcare?

    RY: Patient portals are an excellent example. Using portals, patients can confirm appointments, fill out medical and social history forms, update records and pay outstanding balances. Online patient portals help chronically ill patients remain engaged in their care by allowing them to track appointments, test and lab results, medications and

    doctors' notes. Using provider-supplied tablets at the point of care, patients can sign up and access the portal via the provider's WiFi and have a staff member demonstrate how

    to use the portal.

    In the future, patient portals will evolve with additional functions like secure instant messaging and with unification that allows patients to access one common portal for every healthcare provider they have. Before that happens, providers will need to address portal security issues to assure patients that their sensitive health information will

    not be accessible to outsiders.

    To realize the full potential of patient portals, providers must find a way to share data and networks and integrate the portal with electronic medical records systems. Plus, the

    24x7 nature of patient portals requires fast and robust data connections as more and more patients sign up and use the portals to review results and download files and videos.

    How are providers using video technology to serve patients both in the hospital and at home?

    RY: Video has become an important format for educating patients, especially on treatment and recovery instructions. Providers are using video to communicate about what to expect during surgeries and treatments, proper medication protocols, post-discharge instructions, and tips for caregivers, such as how to transfer patients to and from a vehicle, bed or bathtub.

    Video can be delivered on-site at the point of care, or in a patient's home via streaming technology or cable. Some hospitals are using video on demand and advanced cable services in patient rooms for customized education. We also see a growing opportunity to work with healthcare providers to deliver high-quality educational content via the TV and remote control directly to consumers in the comfort of their homes.

    Telemedicine via two-way video can break down the barriers of time and distance to let physicians engage and consult with patients in the patients' own homes. This is particularly useful for patients in rural or remote areas and for remote diagnosis of critical patients who can't leave their homes.

    How is Comcast Business helping healthcare providers employ these new technologies to help improve patient engagement and health outcomes?

    RY: A secure and robust wide-area network is the necessary link that connects everything and allows for a host of game-changing patient engagement benefits. Comcast designs, builds, implements and manages secure network solutions for today's large, highly distributed healthcare organizations. We offer high-capacity, Ethernet data networks that are scalable for future growth so healthcare organizations can evolve as new technologies are adopted. These high-performance networks have low latency to support premium-quality HD video streams and telemedicine applications. They are also diverse and redundant to allow medical data to be backed up and stored between multiple data centers for disaster recovery purposes.

    Comcast Business also is building the largest Gig speed network in the country, giving providers the ability to transfer data and video at 1,000 megabytes per second. This fast speed is crucial when transferring large health record files and medical images and when conducting remote consultations and procedures. It's strong enough to run 100 devices at once, hold video conference calls without lag and more quickly access web sites and emails.


    Sponsored by:
    Letter
    to the
    Editor

    Send us a letter

    Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

    Most Popular
    1
    CMS tries luring providers to revamped Medicare ACOs
    2
    Oregon joins other states in setting ratios for nurse staffing
    3
    Blue Shield CA taps Amazon, Mark Cuban, CVS for new PBM model
    4
    A health innovation hub grows in Lake Nona Medical City
    5
    Hospital-at-home providers push for Medicaid coverage
    Sponsored Content
    Modern Healthcare A.M. Newsletter: Sign up to receive a comprehensive weekday morning newsletter designed for busy healthcare executives who need the latest and most important healthcare news and analysis.
    Get Newsletters

    Sign up for enewsletters and alerts to receive breaking news and in-depth coverage of healthcare events and trends, as they happen, right to your inbox.

    Subscribe Today
    MH Magazine Cover

    MH magazine offers content that sheds light on healthcare leaders’ complex choices and touch points—from strategy, governance, leadership development and finance to operations, clinical care, and marketing.

    Subscribe
    Connect with Us
    • LinkedIn
    • Twitter
    • Facebook
    • RSS

    Our Mission

    Modern Healthcare empowers industry leaders to succeed by providing unbiased reporting of the news, insights, analysis and data.

    Contact Us

    (877) 812-1581

    Email us

     

    Resources
    • Contact Us
    • Help Center
    • Advertise with Us
    • Ad Choices
    • Sitemap
    Editorial Dept
    • Submission Guidelines
    • Code of Ethics
    • Awards
    • About Us
    Legal
    • Terms and Conditions
    • Privacy Policy
    • Privacy Request
    Modern Healthcare
    Copyright © 1996-2023. Crain Communications, Inc. All Rights Reserved.
    • News
      • Current News
      • Providers
      • Insurance
      • Government
      • Finance
      • Technology
      • Safety & Quality
      • Digital Health
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • ESG
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Blogs
      • AI
      • Deals
      • Layoff Tracker
      • HIMSS 2023
    • Opinion
      • Breaking Bias
      • Commentaries
      • Letters
      • From the Editor
    • Events & Awards
      • Awards
        • Nominate/Eligibility
        • 100 Most Influential People
        • 50 Most Influential Clinical Executives
        • Best Places to Work in Healthcare
        • Excellence in Governance
        • Health Care Hall of Fame
        • Healthcare Marketing Impact Awards
        • Top 25 Emerging Leaders
        • Top Innovators
        • Diversity in Healthcare
          • - Luminaries
          • - Top 25 Diversity Leaders
          • - Leaders to Watch
        • Women in Healthcare
          • - Luminaries
          • - Top 25 Women Leaders
          • - Women to Watch
      • Conferences
        • Digital Health Transformation Summit
        • ESG: The Implementation Imperative Summit
        • Leadership Symposium
        • Social Determinants of Health Symposium
        • Women Leaders in Healthcare Conference
      • Galas
        • Best Places to Work Awards Gala
        • Health Care Hall of Fame Gala
        • Top 25 Diversity Leaders Gala
        • Top 25 Women Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Hospital at Home
        • - Workplace of the Future
        • - AI and Digital Health
        • - Future of Staffing
        • - Hospital of the Future (Fall)
      • Webinars
    • Multimedia
      • Podcast - Beyond the Byline
      • Sponsored Podcast - Healthcare Insider
      • Sponsored Video Series - One on One
      • Sponsored Video Series - Checking In with Dan Peres
    • Data & Insights
      • Data & Insights Home
      • Hospital Financials
      • Staffing & Compensation
      • Quality & Safety
      • Mergers & Acquisitions
      • Data Archive
      • Resource Guide: By the Numbers
      • Surveys
      • Data Points
    • Newsletters
    • MORE+
      • Contact Us
      • Advertise
      • Media Kit
      • Jobs
      • People on the Move
      • Reprints & Licensing