The transition from volume to value happens through a journey, not a leap. The journey starts when leaders define the purpose of their organization as improving value for patients. The goal of achieving improvement in meaningful patient outcomes supports clinicians' professionalism and their aspirations as healers.
The cultural and strategic shift to improving health with patients rather than just increasing the volume of patients is a significant transformation. In practice, we've noted four key transformation elements that move organizations onto the path of value without a need for giant leaps. These are the steps leaders can take to get the organization walking the value talk.