In recent years, healthcare providers have started creating environments and processes that present a more consistent experience across their facilities and employees. Systemness, or the ability to provide a consistent experience for patients and employees, regardless of care setting across the continuum, has become a priority for many.
Systemness can improve patient experience, lower costs, reduce risk, and provide insights into a wide range of care and management issues. However, aligning services and practices across a wide range of facilities, employees and care can be challenging. Many organizations may need support to achieve these goals.
Download the executive brief to hear from a survey of 306 healthcare executives on how they aligned services and practices in their organizations to achieve systemness. Also get the answers to these critical questions:
- How high of a priority is systemness for today's hospitals and health systems?
- What are the perceived benefits?
- What are the obstacles?
- And what is needed to move the process forward?