Podcast Q&A: 'We don't have enough data, and we don't have it at the right time,' says NCQA president

For over a quarter century, the National Committee for Quality Assurance has worked with employers, health plans, providers and patients to develop quality performance measures. But reporting required for its Healthcare Effectiveness Data and Information Set, or HEDIS, and other quality reporting has triggered a backlash by providers. Modern Healthcare Editor Merrill Goozner recently spoke with NCQA President Margaret O'Kane about recent controversies swirling around quality measurement. Here is an excerpted version of their discussion.