In order to make strategic decisions about growth, service line development, and physician alignment, multiple stakeholder groups within health systems need to understand and measure physician referral patterns and volumes. Being able to act upon the knowledge of where referrals go, why they go there, what referral patterns can be changed and how they can be changed to help maximize revenue growth and ensure financial stability.
Hospital Stakeholder Concerns Related to Physician Referral Data
However, comprehensive claims-data analysis and interpretation is not a competency for health systems, forcing them to seek 3rd-party vendors for this capability. The challenge for health systems is that having a “data platform” does not help address their questions, but instead creates more confusion. They find themselves with inaccurate data, out-of-date data, or hard-to-interpret data. They find challenges in getting the internal manpower needed to work with a 3rd-party data platform and training that manpower to know what data is relevant and what different stakeholder groups within the organization truly need to make better decisions. In short, they make investments that are supposed to create success, and they instead get more confusion and frustration.
To deal with this issue, HSG has partnered with Perception Health to create Physician Network Intelligence, a comprehensive data and consulting platform focused on getting health systems the physician referral information, not data, they need to make important strategic decisions.
Physician Network Intelligence combines the most comprehensive, most current and most complete claims data analysis platform with the Physician-Network focused consulting capabilities of HSG to create a comprehensive solution that does not burden health systems with data analysis or translating the data into strategic actions which they are able to execute.