We asked readers to select up to three out of 25 topics covered in the Best Practices feature since it was launched in 2013. The top 10 vote-getters include using scribes to aid physicians, payers publishing the cost of services and ways to smooth the discharge process.
1. Using collaboration to cut readmission rates: Hospitals that have forged collaborations among providers and community-based organizations and that encourage self-management have rapidly reduced readmissions.
2. Adopting telehealth to boost patient outcomes: Platforms that engage patients before and after surgery produce better results than traditional approaches.
3. Thwarting the spread of deadly bacteria: To stop the spread of hard-to-treat infections, hospitals are sending weekly emails to hospital leaders that include an update on the number of cases and a ranking of unit performance as well as an action plan.