“Telehealth further expands on our high-quality and convenient service to our customers," Dr. Andrew Sussman, executive vice president and associate chief medical officer of CVS Health and president of MinuteClinic, said in a statement.
Cleveland Clinic providers will be available for on-demand “visits” at CVS MinuteClinics through American Well, a health care delivery company focusing on telehealth.
The Cleveland Clinic has built its Express Care Online program through American Well's platform, according to a news release.
“Our long-term view of telehealth is that it's not only a new, welcome service that we can offer our existing patients, but it's a way for Cleveland Clinic to extend our reach and serve more people who need help," Dr. Peter Rasmussen, the Clinic's medical director of distance health, said in a statement. "We believe that it is important to remove barriers to great care like time, travel and distance, and we're making that possible through this partnership in Ohio.”
Telehealth allows patients to consult with a doctor for non-emergency urgent care needs, such as a cough or infection, as well as chronic conditions.
“This three-way partnership is significant in that, for the first time, Cleveland Clinic doctors will be available to MinuteClinic customers in Ohio via telehealth, creating a highly impactful combination of services that greatly enhance the patient experience," Dr. Ido Schoenberg, chairman and CEO of American Well, said in a statement. "This is the future of telemedicine – or simply, medicine.”