Physicians Surgical Hospitals in Amarillo, Texas, typically has a staff turnover of under 5% a year, an enviable number for most hospitals, where turnover usually is closer to 15% a year.
Helping to retain employees are many of the common perks such as employee appreciation parties, bonuses and awards to staff. There are also some less typical benefits. For example, employees are treated to free breakfast and lunch every day, prepared by a chef. The two-hospital system also has a fitness center open round the clock for employees and family members.
The two hospitals, which mostly perform elective surgeries and pain management, while open 24/7, schedule most surgeries during the normal 9-to-5 workday. “That, frankly, is something employees like,” said CEO Brad McCall. “The majority of our staff works a regular workweek, which is unusual in healthcare.”
Physicians Surgical Hospitals is No. 1 on the ranking of small providers in Modern Healthcare's Best Places to Work in Healthcare for 2015. It's No. 4 among all providers and No. 8 overall.
People like working there despite what seems like a hectic pace for 100 or so employees at each facility. They are involved in more than 650 surgeries a month between the two.