Regarding the article “CMS may use new child HCAHPS to adjust Medicaid hospital pay”, utilizing a child HCAHPS for Medicaid is just another way to reduce payment for care in an already underfunded service.
I am a strong advocate for providing quality care but am disappointed when my organization does follow-up on current Medicare HCAHPS. Often responses are given by people not involved in the patient's care (the patient or their spokesperson). Also, we find the patient's and family's responses are driven more by what they have heard or seen on the news, from TV shows and misunderstood Web searches. Chronic conditions are chronic conditions and are not cured by a single injection or short hospital stay.