In the years that I've spent working with medical practice administrators and executives, I've learned one important lesson: When you've seen one practice, you've seen one practice.
Medical practices are vastly different in many ways, depending on their location and the population of patients they serve, as well as their size, structure and specialty. Although these differences are significant, there is plenty of common ground. In my experience from connecting with colleagues in organizations near and far, there are certain characteristics shared by strong, dynamic practices that meet the needs of today's patients.
Practice executives and clinicians collaborate strategically: Collaboration between clinicians and practice executives is paramount for designing the organizational, technological and patient-engagement systems that enhance care and improve outcomes. Although they are not directly involved in clinical care, practice executives help create the systems and processes that make that care efficient and effective and help physicians devote the maximum amount of time to patient care.
Successful practices understand the business of care delivery—how to bridge business and clinical functions to provide safe, efficient and effective care to better engage their patients. Strategically aligning these functions and working as a team help to ensure practice success.