Having a clearly defined mission and hiring people who understand that mission are among the attributes credited with propelling growth at the Advisory Board Co.
The company, a global technology, research and consulting firm based in Washington, has worked with more than 200,000 leaders in 3,800 hospitals and healthcare organizations and 600 universities and colleges. Since 2009, the Advisory Board Co. has grown from 1,000 employees to more than 2,400 and boasts an 88% employment retention rate.
“Our mission is to focus on improving healthcare and making higher education a better industry as well,” said Robert Musslewhite, chairman and CEO.
“We hire employees who share this desire to improve the industry. I see my job as creating an organization where we unleash their capabilities to do that to the maximum—that's everything from making sure that they understand our mission and vision and values to ensuring they have the tools and supportive infrastructure needed to carry out that support in an effective way while still having a balanced life,” Musslewhite said.