As they embrace electronic health records, hospitals in Western Pennsylvania are turning to outside companies to replace transcriptionists, the workers who convert dictation into written reports. Even though outsourcing results in faster turnaround time for the legal reports, some industry experts worry that relying on technology can compromise quality.
Technology replacing transcriptionists in Western Pa.; fears about quality persist
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.