Dr. Bruce Bagley is president and CEO of TransforMED, a wholly owned subsidiary of the American Academy of Family Physicians, which provides guidance and support to physicians implementing patient-centered medical homes. Bagley, a family physician who spent nearly three decades practicing in Albany, N.Y., also served as AAFP's president and board chair, and most recently as its medical director for quality improvement. Maureen McKinney, Modern Healthcare's editorial programs manager, spoke with Bagley in April at the annual meeting of the American College of Physician Executives. They discussed the growth of the medical-home model, emerging outcomes data and how primary-care physicians are doing when it comes to implementing health information technology. This is an edited transcript.
Modern Healthcare: What kinds of services does TransforMED provide?
Dr. Bruce Bagley: TransforMED helps primary-care practices become more capable. We're really about establishing medical homes in many communities. The medical home is nothing less than an extreme makeover for how we do primary care. It's more service-oriented for patients, more effective for outcomes, more efficient for the bottom line, better for the health system, and makes going to work more fun for doctors and their staff. We also are helping develop medical neighborhoods, so primary care doesn't operate as an island. Hospital systems and accountable care organizations must have robust primary care as their foundation.