As providers increasingly struggle with how to humanize technology, the timely topic will be covered at a conference June 9-10 in Asheville, N.C., sponsored by local hospital system Mission Health.
Dr. William Maples, Mission Health's chief quality officer, said poorly designed technology tools have led to employee burnout and a lack of joy at work. His boss agrees. Technology that is better integrated into the clinical workflow could create value for patients and providers alike. “This is a hidden problem,” said Dr. Ronald Paulus, Mission Health's CEO.