The Cleveland Clinic has been cited by the CMS for violating Medicare rules more than three dozen times since 2010. Links to nine of those reports are listed below.
Some background: To become eligible for Medicare payments, the CMS requires hospitals to meet its detailed “Conditions of Participation.” Periodic surveys ensure compliance with the rules. Accrediting groups like the Joint Commission typically handle routine inspections.
But when patients file specific event complaints, the agency hands off the inspection duties to state health departments or their equivalents, who then investigate and issue reports.
The following nine reports involving the Cleveland Clinic were issued between 2010 and 2013. In each report, the hospital is given the chance to respond to the Ohio state surveyor's findings.
Report forms are divided into two columns, with the surveyor's findings on the left side of the page, and the hospital's response on the right side. The hospital's response sometimes continues for two or three pages, alongside a duplicate of the surveyor's findings.
Jan. 21, 2010 Complaint Survey (PDF)
April 30, 2010 Full Survey (PDF)
Feb. 23, 2012 Complaint Survey (PDF)
July 30, 2012 Revisit Survey (PDF)
Sept. 20, 2012 Complaint Survey (PDF)
May 17, 2013 Complaint Survey (PDF)
July 25 2013 Complaint Survey (PDF)
Sept. 26, 2013 Complaint Survey (PDF)
Dec. 12, 2013 Complaint Survey (PDF)