Some background: To become eligible for Medicare payments, the CMS requires hospitals to meet its detailed “Conditions of Participation.” Periodic surveys ensure compliance with the rules. Accrediting groups like the Joint Commission typically handle routine inspections.
But when patients file specific event complaints, the agency hands off the inspection duties to state health departments or their equivalents, who then investigate and issue reports.
The following nine reports involving the Cleveland Clinic were issued between 2010 and 2013. In each report, the hospital is given the chance to respond to the Ohio state surveyor's findings.
Report forms are divided into two columns, with the surveyor's findings on the left side of the page, and the hospital's response on the right side. The hospital's response sometimes continues for two or three pages, alongside a duplicate of the surveyor's findings.
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