The system cut spending on supplies, according to financial filings, but that did not fully offset spending to expand its growing network of physicians and ambulatory care, or hiring for its insurance arm. The system recruited 50 new employees with insurance experience to help market its health plans.
“You have to spend a lot of resources hiring the right people with insurance backgrounds,” Michael Dowling, North Shore-LIJ's president and CEO, said in an interview with Modern Healthcare last year. “You have to hire people with actuarial backgrounds, with risk-management backgrounds, with utilization-management backgrounds. We've spent a lot of time in the past year hiring a lot of talented people from insurance companies who are now here with us to provide the core of our insurance business,” he said.