Dr. Robert Wachter, chief of hospital medicine at UCSF Medical Center and a noted expert on quality and safety, says information technology is disrupting healthcare in unexpected and sometimes unfortunate ways. Wachter, who was in Chicago to address the annual meeting of the American College of Physician Executives, also discussed whether electronic health record systems are delivering promised improvements in healthcare quality, and the struggle to elevate attention to diagnosis errors in quality measurement.
Video News: Dr. Robert Wachter on technology's disruptive force
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