The update came exactly two weeks before the end of the open enrollment period on the marketplaces where individuals can shop for and purchase private health plans. Tavenner noted that the last several days have been the busiest since December and that the agency's call center took about 198,000 calls last Thursday alone, marking the busiest day since Dec. 23. Meanwhile, another 130,000 calls came in over the weekend and last week, HealthCare.gov—the federal Web portal that was plagued by technical and functional problems in the early months of open enrollment—had more than 4 million visits. The site saw an additional 1 million visits during the weekend.
Exchange enrollment tops 5 million, Tavenner says
Tavenner used the blog post to highlight personal stories of Americans who are finding affordable coverage through the exchanges and urged consumers to tell their families and friends to sign up in the final push leading up to March 31.
Follow Jessica Zigmond on Twitter: @MHjzigmond
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