Regarding “Dealing with online ratings often proves challenging for doctors”:
Sadly, when I tried to Google my orthopedic surgeon, the reviews were emotionally charged, subjective and overall unhelpful. My doctor is not the most personable guy in the world, but I have no issue with his competence as an orthopedic surgeon! Medical care is not like a Yelp restaurant review.
Mary A. Rowe
Hawthorne, Calif.