By providing a 24-hour-a-day option to request online video, telephone or e-mail consultations with primary-care physicians, insurance providers position telehealth services as a way to cut down on trips by worried parents to urgent care or emergency rooms when their family's pediatrician may be unavailable. But some doctors fear that telehealth services in place of a visit to the doctor will result in a fragmentation of care.
Telehealth trend rings in changes to pediatric care
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