Dr. Gary Kaplan, chairman and CEO of the Virginia Mason Medical Center in Seattle, discusses his system's quality-improvement and cost-reduction work with Modern Healthcare reporter Andis Robeznieks.Virginia Mason is the subject of a new book by management consultant Paul Plsek.
Podcast: Dr. Gary Kaplan, chairman and CEO of Virginia Mason Medical Center
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.