Computer issues are not the only problem plaguing the rollout of the Patient Protection and Affordable Care Act. A 228-page list of navigators—businesses and organizations that help people sign up for coverage—on New York state's health exchange website is littered with places whose owners and employees have no clue how to offer health insurance advice.
Errors rife in N.Y.'s list of health insurance assistance sites
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.