Being a top information officer at a hospital or physician practice these days requires juggling skills. Should a system's scarce capital for information technology be funneled into achieving the next stage of interoperability to maintain government incentive payments or would it be better deployed in retraining coding staff for the arrival of ICD-10, the medical coding system that goes live in October 2014?
With more than 700 chief information officers from the nation's hospitals and large physician practices gathered in Scottsdale, Ariz., for their annual fall forum, Modern Healthcare editor Merrill Goozner interviewed George Hickman, the CIO of New York's Albany Medical Center and current chairman of the College of Healthcare Information Management Executives (CHIME), how CIOs were managing the multiple IT challenges confronting their organizations today.