For the second year in a row, Harvard Pilgrim Health Care, a not-for-profit insurer based in Wellesley, Mass., topped the rankings for private health insurance plans on the National Committee for Quality Assurance's annual list.
Using data based on consumer satisfaction, prevention and treatment that was taken from the Consumer Assessment of Healthcare Providers and Systems survey and from the Healthcare Effectiveness Data and Information Set, the NCQA ranked 484 private health plans. In order to be evaluated in the ranking, health plans have to grant permission for the public release of their information and also provide enough data to support a valid analysis. Rankings are based on data submitted by the end of June.
“All the health plans in these rankings are exemplary,” NCQA President Margaret O'Kane said on the organization's website. “First, they measure their quality in ways that help them improve and that make comparing plans possible. Then they take the extra step of revealing their results for the world to see—a true public service.”