Mercy Health Southwest Ohio Region in Cincinnati has succeeded in raising quality by setting at least 10 specific performance goals every year for all of the system's 11 hospitals and medical centers.
“We measure everything,” says Jim May, president and CEO of Mercy Health.
And the results of those assessments show that Mercy Health has been successful at meeting its goals, which May calls “emblematic of what Truven measures.” That performance allowed Mercy Health to make Truven's list of best-performing small hospital systems (those with under $750 million in operating expenses) for the first time.
Truven Health Analytics, formerly the healthcare unit of Thomson Reuters, releases an annual list of 15 Top Health Systems, based on quantitative data provided from the CMS' Hospital Compare and Medicare Provider Analysis and Review. Truven looks at eight criteria to determine which systems had the best clinical performance, highest efficiencies and greatest patient satisfaction in the past year.
Other first-time winners in the small-systems category included Asante in Medford, Ore., and Roper St. Francis Healthcare in Charleston, S.C. Cape Cod Healthcare in Hyannis, Mass., and Poudre Valley Health System in Fort Collins, Colo., made the list for the second time.