This webcast was originally broadcast on Wednesday, March 20, 2013 at 10:00am CST.
Download the Slides"Patient satisfaction: Boosting scores and improving quality" (PDF)
View the Transcript"Improving the patient experience - Panelists discuss moving beyond HCAHPS, focus on care, innovation"
About this WebcastFor a list of the speakers and more information on this webcast, please visit the "Patient satisfaction: Boosting scores and improving quality" webcast information page.
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