In the 1990s, consultants advised medical practices on implementing the Health Insurance Portability and Accountability Act of 1996. Then they helped make sure doctors weren't ruined by Y2K, and—years later—they advised clients on becoming meaningful users of health information technology.
Today, experts stand ready to advise physicians on transforming their practices into patient-centered medical homes: A practice model that emphasizes care coordination, increased access and enhanced doctor-patient communication, all with an emphasis on continuous quality improvement.
To identify the experts who are legitimate, the National Committee for Quality Assurance now offers PCMH Content Expert Certification.
The NCQA, which has recognized 5,200 practices as medical homes, said the program offers medical home “advocates and coaches a way to stand out from their peers by demonstrating their knowledge and understanding of the NCQA PCMH model.” The new program also gives practices “a way to gauge the qualifications of the growing numbers of consultants,” according to a news release.
“Professionals who earn PCMH Content Expert Certification will distinguish themselves as authorities on the most transformative delivery system improvement of the last five years,” Margaret O'Kane, NCQA president, said in the release.