Like many of Healthcare's Hottest companies, Beacon Partners emphasizes customer satisfaction and dialogue. It was the company's attention to client satisfaction that allowed Beacon Partners to ride the cresting wave of revenue increases to more than 170% growth in the past five years, Fargnoli says.
“The opportunities that are out there for maximizing revenue in healthcare have driven a lot of clients to us because of our reputation,” he says. “We have what we call a service guarantee: If we don't do something to the satisfaction of our clients, we make sure we make it good.”
Beacon Partners helps healthcare companies adopt information technology to “enhance their patient experience and move them into a more competitive position,” Fargnoli says.