For his achievements, Jarrett is being recognized by Modern Healthcare as one of the Up & Comers of 2012.
“What really interests James is how things work, how things can be made better and how an experience can be improved,” says Hadley Ford, ProCure's CEO.
Jarrett's understanding of the factors that drive the patient experience led him to standardize the patient intake process, starting with the company's Oklahoma facility, Ford says.
He found that patients first need to be aware of proton therapy as a treatment option, which makes it important that by the time they call a facility that they meet with a physician in a timely manner. (There are only 10 proton therapy facilities in the U.S. in operation.)
“That initial observation lessened the amount of time it took to get someone into the proton center,” Ford says, “and it improved the ability of patients to have access to protons.”
It was Ford who hired Jarrett, whom he had worked with during an earlier career in banking. The two worked closely together, with Jarrett helping draft the company's business plan and arrange the original financial plan, which led to the $700 million in equity capital that ProCure has raised since 2005.
“It was a pretty big leap of faith, but it was certainly an exciting leap and an exciting trip so far,” Jarrett says.
When Jarrett was considering his first position with ProCure, he spoke with a residency classmate of his father, who is a vascular surgeon. The classmate, who had worked with proton therapy in a lab setting in the 1960s, told him that the company could impact how radiation therapy is delivered in the U.S.