DMC Sinai-Grace Hospital, St. Joseph Mercy Oakland and McLaren Macomb improved care in their emergency departments through a national program made possible by the Greater Detroit Area Health Council.
Here are the highlights:
• DMC Sinai-Grace decreased average length of stay in its emergency department by nearly one hour over a six-month period.
• St. Joseph Mercy Oakland decreased ambulance diversion hours from 41 to zero in a four-month period and cut the percentage of patients who left its emergency department without being seen from 4 percent to 1 percent. Ambulances are diverted from ERs because of overcapacity issues.
• McLaren Macomb reduced the average time between patients' arrival in its ER to admission by 19 minutes.
“Southeast Michigan is in the forefront of improving health care nationwide, and we are delighted to have these three hospitals join us,” said Lisa Mason, the Greater Detroit Area Health Council's vice president of cost quality. “These hospitals have shown that real progress can be made in our community when you combine a culture of change with teamwork and a willingness to share.”