Providing strong leadership in healthcare takes time and attention, said Ronald Menaker, a presenter at the Medical Group Management Association 2011 Annual Conference in Las Vegas.
Relationships are key, administrator says
Menaker, an administrator in cardiology for Mayo Clinic, Rochester, Minn., included an extensive list of approaches and models for leading an organization or department. Menaker, who got his start in business and finance before entering healthcare, said the people side of the leadership equation matters more than the numbers side. “Improving relationships is at the core of leadership,” he said.
“If you want a one-word career killer, it's arrogance,” Menaker said, adding that people who are arrogant don't think they're arrogant. He also noted that the role of “leader” does not come with a title or position, but is determined by the followers. The leader of a given department or organization may not be the person who organizationally is supposed to lead it, he said.
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