Here's how we did it. On Oct. 11, 2010, we announced the competition, which is designed to recognize healthcare providers who have implemented programs, services, strategies, departments or staffing that have improved their billing and collection operations. The original submission deadline was Dec. 3, but we extended it to Dec. 17.
Return to main Revenue Cycle Case Study Contest page
Healthcare organizations or corporations whose primary function is providing healthcare services to patients or financing healthcare services for patients were eligible for recognition. Vendors, suppliers or other companies that provide revenue-cycle management services to healthcare providers were not eligible for recognition.
Testimonials to revenue-cycle management services provided by vendors, suppliers or other companies were not accepted.
Nominations must have been written by a chief financial officer or senior-level finance executives and must have included the following:
- Description of the revenue-cycle program implemented.
- Cost to implement the program.
- Return on investment or other evidence that the program improved billing and collection operations.
Submissions were to be no more than 900 words in length and must have included a color photo of the author or authors and a color photo of the program being used by a staff member or staff members.
Nine case studies were submitted for the competition. We forwarded all nine case studies to two prominent healthcare finance executives for review. Our external reviewers were:
- Duncan Gallagher, CFO and executive vice president at Allina Hospitals & Clinics in Minneapolis.
- Ronald Long, CFO and executive vice president of resource development and deployment at Texas Health Resources in Arlington.
Based on the finance executives' feedback, a panel of senior editors reached a consensus on the top three case studies, which are published on the following pages.
We thank Gallagher and Long for their commitment to healthcare finance and their insight in helping us determine this year's recipients. We also thank Modern Healthcare finance reporter Melanie Evans for helping to coordinate the competition.
Most of all, we thank all of the healthcare organizations that participated in the Revenue Cycle Case Study Contest. It's clear from the submissions that a great deal of effort and creativity is being deployed to improve the billing and collection process while respecting the rights of patients. All of the submitted case studies will appear in a special section on our website, ModernHealthcare.com, for our readers to learn from and share ideas.
We welcome your feedback on how we can make next year's competition even better. Please drop me a line at [email protected] Thank you.