The Veterans Affairs Department announced it aims to use health information technology to cut the time it takes to process veterans' disability compensation claims from an average of 40 days today to seven to 10 days.
VA to use private contractor to speed records access
"Innovations that will speed, simplify or improve our services to veterans are receiving rigorous tests at VA," VA Secretary Eric Shinseki said in a news release. "We are committed to harnessing the best technology and the brightest minds in the government and private sector to ensure veterans receive the benefits they have earned."
Pilot projects to test the use of technology may involve as many as 60,000 records in regional benefits offices in Anchorage, Alaska; Chicago, Indianapolis, Jackson, Miss.; New York; Portland, Ore.; and St. Louis.
Under one of the projects, the VA will hire a private contractor to obtain a veteran's medical records—with his or her permission—from healthcare providers and then scan, digitize and send the records to the VA.
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