Although our new technology is less than a year old, it has already generated significant improvements:
Improved productivity for timely care—Superior integration has virtually eliminated delays, and studies are now available almost instantaneously. The technology not only loads cases much faster than before, but also keeps pace with the vast amounts of information generated by today's advanced diagnostic equipment. Physicians can scroll through hundreds of images almost in real time. These improved workflow efficiencies have dramatically reduced turnaround time between report and diagnosis. For example, emergency department physicians now receive imaging reports from the radiologist in just eight to 12 minutes, a process that used to take 24 to 48 hours.
It is now much easier for our referring physicians to look at images via the physician portal. This secure, Web-based access to a complete view of patients' records is available wherever and whenever they need it: office, bedside or home. Because referring physicians and radiologists can view and discuss images at the same time, they can together make faster, more well-informed decisions for their patients.
Better physician satisfaction—Our new PACS technology keeps us competitive. We've formed stronger alliances with referring physicians who no longer have to search for reports. Instead, they now simply log in to the portal and quickly find everything at their fingertips.
Radiologists are pleased with the new technology because it has the quality and functionality they need. They can view images from various perspectives simultaneously, and easily rotate or flip them for better analysis—moving a hand from a “fingers down” to a “fingers up” position, for example.
Superior patient care—Better collaboration and communication among clinicians has improved patient care. With the PACS integrated within the portal, the team now looks at a complete record across the continuum for each patient, rather than a separate radiology report.
The new technology is so intelligent, it can mark the exact same spot on all images, a cancer patient's tumor for example, so physicians can compare, in minute detail, those taken today with those taken several months ago. And special labeling features can pinpoint a precise location in the vertebrae, for example, and lock in on that same spot on all other images.
Lower costs—Upgrading to a state-of-the-art medical imaging system has eliminated our remaining film costs. Improved productivity and better resource utilization are saving us money as well. Productivity has improved, and not only in the imaging departments. With improved workflow, access to data and a full-featured reporting solution, our staff is no longer chasing paperwork to complete their work.