Of the 11 claims made in the complaint, county health officials said seven were untrue.
“No organized cosmetic operation on the scale of what was described as a ‘beauty salon' ever occurred,” said Carol Meyer, county health chief of operations.
Officials did confirm allegations that an intensive-care unit staffer dropped a squirming baby while it was being weighed on a scale; the unit's board-certified neonatologist once failed to respond to a page; and temporary harm was caused to babies because of errors involving medications.
However, investigators found no evidence of negative patient outcomes for babies at Olive View, Meyer said.
“In 9,000 neonatal intensive care days, there were no unexpected deaths,” she said.
Meyer said 80 Olive View workers were interviewed for the investigation, with 16 reporting they received free nail or eyebrow services from an employee during breaks “outside patient care areas, for the most part.”
“We're talking about nail polish, a file and some tweezers. Some eyebrows were plucked,” Meyer said.
In two instances, an unoccupied neonatal intensive care unit suite was used.
Two employees were placed on paid leave after the allegations were made. No further reprimands were being issued, though staff will undergo counseling and retraining on policies, Meyer said.
The anonymous complaint alleged the smell of nail polish remover was strong inside the intensive care unit, and a doctor had a French manicure atop a ventilator.
Meyer said that was impossible because “the ventilator machines are as tall as the nurses.”