To add to Ann Farrell's comments, I would ask: "Why is it that physicians can so readily adopt and adapt to technologies that improve healthcare, such a diagnostics tools, surgical techniques, pharmaceuticals, etc., but resist the tremendous value of computerized physician-order entry and electronic health-record systems to improve outcomes?"
Use of scribes prompts IT useage questions
There is no other complex industry that would consider for a moment not utilizing information technology tools to achieve better results. As Farrell points out, proven technology has been available to the healthcare industry for at least 40 years.
We should be ashamed of our industry.
Andrew LedererSenior consultantLos Altos, Calif.
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