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January 01, 2010 12:00 AM

Webinar FAQ

Frequently Asked Questions about Modern Healthcare Webinars

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    I registered for a Modern Healthcare webinar, but lost/never received my invitation to join. How do I join the webinar?

    First, check your spam or junk mail for the confirmation email. If you know the Webinar ID, you can visit http://www.JoinWebinar.com, at the event time, enter the Webinar ID and the email address you used to register for the event, and click the "Continue" button. If you don't have the Webinar ID - contact Bailey Wenkel via email or by calling 312.649.5499 to obtain. You can also re-register for the webinar with another email.

     

    I'm having trouble hearing the audio. Who can help me with technical questions?

    You can review GoToWebinar's Audio Help and FAQs page.

    You can also contact GoToWebinar technical support at 877.582.7011.

     

    I registered, and am trying to log in, but am having trouble. What do I do?

    First, confirm with your IT department that your network will allow a GoToWebinar plug-in. It's possible the issue is with your network. You can also call GoToWebinar's technical support at 877.582.7011. If you cannot view the live webinar presentation, you can still follow along with the presentation through the audio option. To access the audio option, call the phone number in your GoToWebinar registration confirmation. 

    Additionally, each registrant will receive a follow-up email after the live webinar with a link to a recording of the webinar.

     

    How can I see a re-broadcast on an older webinar, or get the slides?

    Modern Healthcare makes most webinars available on-demand. A recording will be posted 48 hours after the broadcast and found at: www.modernhealthcare.com/webinars. 

    If the slides are made available to registrants, you will receive a link to the slides in an email within 48 hours of the live webinar.

     

    Who do I call for non-technical questions?

    Non-technical questions can be directed to Bailey Wenkel at [email protected] or 312.649.5499 .

    You can also review GoToWebinar's support page for answers to questions related to their webinar tools.

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    • News
      • Current News
      • Providers
      • Insurance
      • Digital Health
      • Government
      • Finance
      • Technology
      • Safety & Quality
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Unwell in America
    • Opinion
      • Bold Moves
      • Breaking Bias
      • Commentaries
      • Letters
      • Vital Signs Blog
      • From the Editor
    • Events & Awards
      • Awards
        • Nominate/Eligibility
        • 100 Most Influential People
        • 50 Most Influential Clinical Executives
        • Best Places to Work in Healthcare
        • Excellence in Governance
        • Health Care Hall of Fame
        • Healthcare Marketing Impact Awards
        • Top 25 Emerging Leaders
        • Top 25 Innovators
        • Diversity in Healthcare
          • - Luminaries
          • - Top 25 Diversity Leaders
          • - Leaders to Watch
        • Women in Healthcare
          • - Luminaries
          • - Top 25 Women Leaders
          • - Women to Watch
      • Conferences
        • Digital Health Transformation Summit
        • ESG: The Implementation Imperative Summit
        • Leadership Symposium
        • Social Determinants of Health Symposium
        • Women Leaders in Healthcare Conference
      • Galas
        • Best Places to Work Awards Gala
        • Health Care Hall of Fame Gala
        • Top 25 Diversity Leaders Gala
        • Top 25 Women Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Hospital at Home
        • - Workplace of the Future
        • - Digital Health
        • - Future of Staffing
        • - Hospital of the Future (Fall)
      • Webinars
    • Multimedia
      • Podcast - Beyond the Byline
      • Sponsored Podcast - Healthcare Insider
      • Video Series - The Check Up
      • Sponsored Video Series - One on One
    • Data Center
      • Data Center Home
      • Hospital Financials
      • Staffing & Compensation
      • Quality & Safety
      • Mergers & Acquisitions
      • Data Archive
      • Resource Guide: By the Numbers
      • Surveys
      • Data Points
    • MORE+
      • Contact Us
      • Advertise
      • Media Kit
      • Newsletters
      • Jobs
      • People on the Move
      • Reprints & Licensing