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September 28, 2009 01:00 AM

Focus on root causes first

Larry Weinrauch, M.D.
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    Business experts trumpet market forces while molding a healthcare commodity to fit theories and goals for profit. Economists note runaway costs and propose either nonspecified limits on care or increases in fees.

    Politicians call for greater efficiency while demanding greater coverage for and use of unproven scientific advances. Executives decry the exorbitant cost of healthcare insurance, and in part as a result can employ fewer people, outsource more work and pay lower salaries.

    Insurers decry the cost of care. And consumers find themselves uncomfortable, beset on all sides by irritating sound bites. The blame game continues as the unemployed or underemployed find access to preventive care restricted and we all find ourselves taxed to provide care for catastrophic illness in the uninsured and underinsured.

    This system is our current problem. As two parties debate their ideologies, deriding each other as uncontrolled free market as opposed to socialism, it becomes apparent that pragmatism must rule. However, polarization of the news media and editorial boards seems to be suppressing real discussion.

    We cannot ignore the root causes of our problems. First, we have determined that costs should be paid by third parties but be incurred by those oblivious to price. And we have set limits on neither. Second, we have altered definitions of healthcare, and this expansion may, in part, be faulted for a monumental increase in expense. Third, we have permitted discussions to be of business systems rather than on healthcare results. Fourth, we have accepted statistical significance as an arbiter for clinical need. Fifth, we have focused on quality-of-care definitions that shift rapidly with increased scientific advances.

    The majority of patient visits and tests are incurred because of a perception of need, social requirement or guideline-driven follow-up.

    When we buy healthcare, each of us must ask if it is good as healthcare elsewhere and why should we spend more than we need to for it?

    If the only answer is that buying an inferior product—access, mortality and morbidity statistics are not better in the U.S. than elsewhere—helps insurers, pharmaceutical manufacturers, hospitals and others employ more people while asking us to pay more taxes to help the uninsured, then it is time to rethink. Contrary to free-market principles, the consumer is unable to see a price list. No physician can give one, as price varies with each insurance carrier.

    Often forgotten fact: Less than 1% of healthcare involves hospitalization. Likewise, debate centered on end-of-life and family planning issues ignore the major expenditures. Use of a healthcare system derives from its benefits and many services, such as school and employment, are mandated. Others are advised for prevention (annual physical, Pap smear, vaccination), and others for follow-up of chronic conditions. We must consider whether utilization of facilities is being driven by misperception or requirements that strain our budget. We must be sure that care is delivered in the appropriate cost environment?

    On definitions and primary care and insurance for all: Insurance is setting aside enough for an ultimate need (a form of management used to hedge against the risk of a loss). We actually have an industry that does this for us. By its very nature, because of travel of the insured, healthcare insurance is an interstate commerce, but the federal government has been reticent to adopt adequate regulation.

    Thus, insurers are subject only to free-market and individual-state politics. Current discussions seem to pit those who would create a governmental competitor in the free market, those who would get rid of the free market and accept a Medicare-like or Veterans Affairs Department-like environment, against those who would merely call for restraint from all parties.

    Healthcare refers to the treatment and management of illness, and the preservation of health through services offered by the medical, dental, pharmaceutical, clinical laboratory, nursing and allied health professions. Healthcare embraces all the goods and services designed to promote health, including “preventive, curative and palliative interventions, whether directed to individuals or to populations,” according to a World Health Organization report from 2000.

    It is not limited to discussion of hospital or doctor fees, prices of medications or insurance. While healthcare is not defined in our Constitution it is intrinsic to the pursuit of happiness. It is a right that is not limited by the Constitution or any amendment.

    Primary care is care provided by physicians specifically trained for and skilled in comprehensive first contact; and continuing care for persons with any undiagnosed sign, symptom, or health concern (the undifferentiated patient) not limited by problem origin (biological, behavioral or social), organ system, or diagnosis. For many illnesses, a specialist serves as the primary-care physician.

    We currently spend a lot of time and energy debating solutions to a perceived primary-care physician shortage. The concept that somehow money is both the cause of the problem and its answer seems to rank foremost in any discussion. As it does, we end up with pitting payers against those being paid, and those being paid well against those who are not. Solutions such as reducing compensation for specialists to pay primary-care physicians create a framework for restructuring our healthcare system that leads to power struggles rather than reasonable solutions.

    Before 1960, the notion that there was a group of people called healthcare providers, or primary vs. secondary or tertiary physicians did not exist. These concepts have grown as medicine has become more complex (although I am sure a doctor in 1960 felt that the current medicine at the time was more complex than what came before).

    As more physicians have found it necessary to spend extra time studying to master greater amounts of available information and have specialized, we have seen a greater percentage of physicians who have limited their practices to areas in which they feel more competent.

    Fewer and fewer physicians remain willing to be generalists. There are few physicians today that would accept the name of generalists, as this was always the name for those who had the least training. Yet these generalists were the vanguard, the initial faces that our forefathers saw first when they were ill. They were needed just like the military corpsmen starting treatment before the Mobile Army Surgical Hospital unit.

    In an effort to bolster the supply of well-trained and up-to-date physicians available to the general public, modern medicine has promoted postgraduate medical education. The new generalist is highly educated, aware of advances in all specialties and often certified as part of a new specialty called family medicine or internal medicine.

    These doctors know more than their predecessors, and thirst for more knowledge. Many of these doctors have noted that further education in the form of fellowships made them more comfortable in a specialty, or fanned desires to venture further into research. As training positions were plentiful and supported, there was little reason not to go forward. In short, we have made a system that rewarded more education with greater honor, fees and privilege.

    The well-trained primary-care physicians have been forced by insurers to become gatekeepers dealing with massive amounts of paperwork to justify their care, and use of specialists or laboratory tests. It is not uncommon for a primary-care physician's office to spend 45 minutes to get approval for an advanced test, expensive drug or even specialty referral.

    Overburdened by complex coding to satisfy government statistical experts, justify care to the patient and an immense amount of paperwork, fully one-third of our busiest practitioners contemplate early retirement.

    Currently, only 10% of the medical students that we train declare an interest in primary care, and many become hospitalists. Result: The major portion of actual primary care in the U.S. is provided by specialists or in hospital outpatient or emergency facilities. For primary-care physicians the only remaining choice is limitation of patient visits, thereby lower income, or a day that never ends, with consequently, no quality of life. We must find a way to unburden the primary-care physician and permit care to be rendered by those most able to do so.

    In my state (with four medical schools) making an appointment with an experienced physician willing to take new patients may be difficult. Without enough physicians, preventive care will be delivered by physician extenders, such as nurse practitioners or physician assistants, reporting to distant physicians in a future that has already arrived for some.

    Despite clamor for more primary care, we must demand evidence that annual visits and testing results in improved healthcare outcomes. To date, such evidence does not exist for low-risk patients.

    The next 10 heart attack survivors or hypertensive patients coming to my office will each require different coding that I must look up and justify. Evidence for healthcare or cost benefit for such use of physician time is lacking.

    Systematic change cannot occur without alteration of rewards. If there are not enough primary-care physicians, raising payments (or lowering those of specialists) will not increase (but may help) availability.

    Either we increase the percentage of primary-care physicians produced by medical schools and training programs, or we import willing physicians from elsewhere. Otherwise we cannot assure consumers a primary-care physician even if they have insurance. The only way to accomplish this within our country is by raising the bar to specialization. The cost of raising such a bar however may be excessive, as scientific advances in medicine result from specialty research.

    Were we to diminish, limit or stop federal support for specialty and subspecialty programs we could partially redress the imbalance. Other alternatives might require service as primary-care physicians for those seeking subspecialty grant support, or consideration of the provision of low-level primary care by alternate providers skilled in checklist medicine.

    Only the ill would then get to see a physician. The danger here is that those seeing well patients would not have experience in dealing with illness, those seeing the ill, would lack contact with wellness.

    In part, many healthcare definitions have been modified for economic and political gain. If 1 million people are afflicted by a disease (defined by strict criteria), but 2 million people are at risk of disease (defined by less-stringent criteria), we increase the perceived importance of the disease in the public eye (3 million people are more than 1 million) by changing our definition.

    Research in the disease would now be more likely to be funded by government or other agencies. Pharmaceutical development then proceeds more rapidly and pressure mounts for the Food and Drug Administration to approve new drugs. Over-the-counter remedies will fill the airwaves and business will increase for advertisers.

    Let's use diabetes as an example. There are, according to the American Diabetes Association, an estimated 24 million Americans with diabetes, and one-quarter of them are undiagnosed. Each 1 million people newly diagnosed will need annual eye exams, doctor's visits, blood tests at least four times a year and new medications. According to Consumer Reports, the diagnosis of Type 2 diabetes will have an individual impact of approximately $6,000 per year in health-related expenses.

    As our population becomes more obese, the cost of such a diagnosis becomes staggering. We also know that pre-diabetes or metabolic syndrome cause similar problems to Type 2 diabetes. If we change the definition of diabetes to include pre-diabetes, we increase the number of involved individuals, and the cost to our nation. It is possible, but not yet proven, that there would be a health benefit from this change in definition, but what is the real cost of changing definitions?

    Currently definition decisions by panels and medical societies reflect little thought of economic impact. Perhaps the Congressional Budget Office analysts will need to be involved in such decisions. The same issues have involved AIDS, Alzheimer's disease, autism, hypertension, osteoporosis and a host of other disorders.

    The cost of this proliferation of newly defined epidemics (diagnosis creep) is far in excess of the benefit to society. Similar examples abound in the field of infectious disease for medicines and vaccine. How much has been spent on medications neither proven to decrease the death rate from influenza, nor the acquisition rate but only demonstrated to limit duration of symptoms? We do not ask insurers to pay for medications for cold-symptom relief, should they be required to pay for symptomatic relief of other nondisabling diseases?

    Care, costs and results

    While gains in longevity and health relate to advances in disease treatment, a large share is accounted for by public health preventive efforts. In these efforts we lag far behind other countries. One reason for this is misapplication of financial incentives. Providing accessible prenatal care would improve our miserable rate of infant and childhood death (and automatically extend life expectancy). Preventing addiction and infection in schools would lower costs of later care. These public-health issues require infrastructure and are not the domain of physicians, but rather require effective public-health initiatives.

    As presently constituted, health insurance artificially supports the elevated price of medications to the public. Two examples are obvious. The first is the copayment. If your medication costs $14, and your copay is $25, you pay $25. A second example: sleeping pills. They do nothing to prolong life, rarely convey health benefits, are addictive, and markedly increase injuries from falls and accidents. At prices above $2 a pill, their use would be markedly diminished if they were not covered as prescriptions.

    I recently polled some women over the age of 50 about osteoporosis and osteopenia. I gave them information about the benefits and risks of Fosamax and Actonel for avoidance of future fractures. I then asked if they would be likely to take the prescription for five years if it were covered by insurance, or if it were not.

    I then inquired how much they would pay for it to be covered after explaining that we were speaking about 60 months of treatment. The answers were informative. Given the current medication price, a large percentage of patients would not take the pill if they had to pay, or if there was high copay.

    The amount of money spent on bisphophonates alone in the U.S. last year would fund insurance for all of the uninsured people in the country. A recently reported osteoporosis medication costs $1,300 per year. Using this medication, the cost of avoiding a single nonlife-threatening fracture exceeds $100,000. Can we really afford this? Avoidance of the pain of broken bones is worthwhile, but is it as worthwhile as extending insurance coverage for catastrophic illness to those uncovered by healthcare?

    Businesses that self-insure are beginning to understand costs (some don't learn, and go bankrupt). If you were the CEO what would you do? Assuming equivalent nurses, doctors and outcomes, Hospital A has the facilities of a Comfort Inn and delivers a baby for $100 while Hospital B expects $200 for the same facilities as a Westin. Your company employs 10,000 people. Should they earn less salary so that they can go to Hospital B to have their babies, or more salary but deliver at hospital A? This is one of today's questions.

    Another is adjustment for services that merely duplicate, palliate or provide no improvement in outcome over other therapies. Yet another is to determine the difference between need and want. We cannot possibly address a health budget catastrophe without comprehending the difference. Focus on elimination of payment for testing and therapy that neither prolong nor enhance health will be required, whatever system is in place.

    Statistical significance as an arbiter for clinical need

    At some point we will have to accept the fact that “predictive” tests of risk provide no worth to the public if nothing can be done about the results, or if they lead to expensive behaviors that don't result in health outcome benefit.

    I have heard every imaginable excuse to use expensive means to treat testosterone levels, perceived vitamin B and D deficiencies and inflammatory syndromes based upon statistics distorted for economic gain. We cannot afford to pay for healthcare based only upon statistical solutions. We need evidence of real benefit, and if we don't have evidence we need to obtain it.

    Definitions of quality of care change frequently based upon scientific information

    Quality-of-care measurement can lead to distortion of data and unfortunate homogenization. While majority rule may be the best form of government, it is almost never the best form of scientific advancement.

    In 1950, the idea of opening up a patient's chest and replacing a valve was heretical. In 1960, taking a kidney from one person and giving it to another could only have occurred in a science fiction novel. In 1970, giving a patient a stress test a week after a heart attack would have been criminal. In 1980, putting a catheter in a coronary artery on purpose verged on negligence, and the idea in 1985 that multiple wires could be put into the heart for pacing and lifesaving defibrillation was routinely scoffed at.

    In each of these cases, appropriate scientific investigations at research institutions under the vigilance of human studies committees has led to publications that have advanced medicine in new directions. Programs have then taught new physicians to embark upon new techniques that improved the care for many more patients.

    Quality-of-care measures lag behind progress. This is not to say that they are bad, or need to be abandoned, but rather to recognize that they are not leading-edge, but instead are needed to help us make sure that we do not forget the things that we know to be beneficial while studying new methods (some of which may be blind alleys). The health of our patients demands no less. Publication of raw quality measures without explanation may confuse the public, and lead institutions to avoid high-risk patients. We must recognize this danger.

    Patient inability or unwillingness to follow instructions is not measured by current quality-of-care indexes. Heart failure and heart-attack patients polled three months after hospitalization often report that they have stopped their medicines. When treatment is unaffordable, quality care suffers.

    When quality is measured by relative health of patients, it might appear reasonable to try to attract a healthy population. The name for this is “gaming” the system or “cherry-picking.” Such a system requires change. The search for best statistics may lead to avoiding sicker patients, riskier surgeries or high-risk populations. When this occurs, we harm those requiring healthcare most, while giving it to those who need and benefit from it least. In this regard, medicine must not take business or industry as a quality role model and forget that its product is service and result.

    One obstacle that must be overcome in attempting to implement improvements in healthcare delivery and payment is that while 250 million people are insured, only 50 million are not, and the ones who aren't don't vote. Most of those insured are reasonably happy, and do not realize that they pay more to take care of those who are unhappy and uninsured.

    The only reason that politicians will do anything is if the demographics change, and more people are unemployed and forced to buy their own insurance. As an increased number of patients are treated in the hospital because they cannot afford the copay for their medications, the costs will escalate. As more $20,000 emergency room bills are sent for collection, more personal bankruptcies will be declared.

    Focus on the root causes of increasing cost of healthcare is needed before creating new agencies to foster competition. Changing purposes, definitions and creating efficiencies will be profitable for all.

    Larry Weinrauch, M.D.

    Assistant professor of medicineHarvard Medical SchoolWatertown, Mass.

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