Redlands Community Hospital located in Southern California, midway between Los Angeles and Palm Springs. Redlands Community has been providing quality healthcare to its neighbors in Redlands and surrounding communities since 1904. Redlands Community is in its second century of service and has grown to more than 270 board-certified physicians, 100 health plans, 1,400 employees and 300 volunteers. Redlands Community was recently recognized by InfoWorld on their 2008 Top 100 List as the only hospital in California to be a technology innovator.
Because of the ever-expanding focus in the healthcare industry toward improved outcomes in patient safety and satisfaction, and the continuing focus toward increased market share and improved efficiencies, Redlands Community determined that providing nurses and physicians with more flexibility to easily access and document patient data, either through mobile means or at the bedside, would significantly improve safety and patient satisfaction while increasing efficiency and reducing costs.
Hospital real estate is extremely expensive, therefore the efficient use of space is critical to keeping costs in line. Conventional PCs require significant space, thereby taking valuable space away from clinical operations. The cost of maintenance for conventional PCs, including covering repairs and the required staff to support them, is significant. In addition, PCs consume considerable energy at a time when energy conservation is a major concern for organizations. Use of virtual desktops reduces space requirements, keeps maintenance cost down, and have proven to be energy-efficient.
Redlands Community Hospital deployed a virtual desktop infrastructure management system in their newly built Maternity and Surgery Services building to manage more than 80 virtual PCs throughout the facility.
Relying on traditional PCs within the existing facility, Redlands Community took advantage of the new building construction and commissioned a virtual desktop management company to condense PCs from work areas in the neonatal intensive-care unit, surgical recovery area and nursing stations into blade form factors rack-mounted in a central location. The entire system uses a virtual desktop platform, which manages both the physical and virtual resources within heterogeneous environments. The solution, which includes i-ports and blades, took three resources and approximately three months to implement at a cost of approximately $70,000.