The National Quality Forum has named Laura Miller as senior vice president and chief operating officer. In her position, Miller will oversee organization programs, provide leadership in developing operations and policies, and help identify new initiatives for the Washington-based organization that was established in 1999.
Miller has more than 25 years of healthcare experience, including her role as deputy undersecretary for health for operations and management at the Veterans Affairs Department. She also served as COO for the VAs healthcare system. In a news release about her appointment, the NQF said Miller achieved significant improvements in patient safety and quality that resulted in the Veterans Health Administration achieving the highest levels in 18 national measures of care quality. Most recently, Miller served as the interim executive director of the National eHealth Collaborative, an organization intended to encourage the interoperability of health information technology.
Miller, who has twice received the Presidential Rank Awardan honor the president bestows on leaders, professionals, and scientists who demonstrate strength, integrity, industry and a commitment to public serviceearned a masters degree in public administration at the University of Missouri, where she also earned a bachelors degree.