Even smaller hospitals can benefit from a structured approach to buying an information technology system, said Valerie Fetters, chief financial officer of Hillsdale (Mich.) Community Health Center, speaking at a breakout session of the Healthcare Financial Management Associations Annual National Institute in Seattle.
Structured approach can help with IT system purchase, CFO says
Hillsdale, which is partway through the implementation of a new IT system at the 61-bed hospital, formally included its senior staff in the selection process, Fetters said. It was a full team participating from beginning to end, Fetters said.
With the assistance of a consultant, hospital executives identified IT vendors that had a relatively large number of existing clients with similar attributes and needs of Hillsdale. You want a vendor thats familiar with your size facility, Fetters said.
Ensuring there was adequate training, maintaining a competitive negotiation process and meeting with the IT installation team as part of its review, also were key parts of selection and implementation for Hillsdale.
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