In response to reader commentary on Joseph Conn’s “Rush for EHRs could ‘stick docs with bad systems’ ":
My primary focus is on training and I have seen so many frustrated physicians. The information technology vendor does a whirlwind approach to training and then the clinicians are stuck trying to figure out how to make it work with their daily practice. I have seen double documentation because some physicians are still hand-writing notes and using an electronic health record.
We are still on a learning curve and even though the IT experts feel that they have great systems, it still isn't working with the flow. I am a firm believer that we need trained people, solid technology and complete understanding of the workflow process before there is a substantial return on investment.
Deresa Claybrook
Healthcare industry consultantPositive Resource Moore, Okla.What do you think? Submit a letter to Your Views. Please include your name, title, company and hometown. Health IT Strategist reserves the right to edit all submissions.
Also, please share your thoughts by taking our latest HITS reader poll.
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.
