The Joint Commission continues to shore up its leadership staff with providers that have hospital experience in the appointment of Mark Pelletier.
Pelletier, 50, will serve as executive director for the hospital and critical-access hospital accreditation programs. In this role he will be responsible for working with accredited organizations going through the survey process. Pelletier, a registered nurse, also will work with new organizations seeking accreditation.
He follows Ann Scott Blouin, a registered nurse with medical staff and hospital experience who became executive vice president of the division of accreditation and certification operations. Mark Chassin, the commission president, is a physician who also served in leadership positions with hospitals and at the state level.
Pelletier comes to the commission from 283-bed Condell Medical Center, Libertyville, Ill., where he served as senior vice president and COO. He also has held executive positions with other Chicago-area hospitals. On that side of the accrediting perspective, Pelletier said he was able to see the performance improvement challenges that hospitals face.
As federal regulators and other groups like insurance companies continue to create score cards and quality measurement methods, the Joint Commission takes on a larger consulting and educating role to help providers improve their scores, Pelletier said. As that happens, it makes sense that the commission brings in more people from the field, he added. I think it helps to bring in folks that live it and have been through it.